Privacy Policy

Welcome to Atlas App, a platform designed to connect hotels and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

1.1 Personal Information

• Phone Number: Required for account registration and SMS OTP verification
• Profile Picture: Captured through your device camera for human verification
• Profile Information: First name, last name, gender, and email address (optional)
• Device Information: Device type, operating system, and unique device identifiers

1.2 Usage Data

• Hotel browsing and search history
• Favorite hotels list
• App usage patterns and preferences
• Location data (if permitted) for hotel recommendations

1.3 Financial Information

• Wallet balance (view-only, administered by system administrators)
• Transaction history related to wallet usage

2. How We Use Your Information

We use the collected information for the following purposes:

• Account Management: Creating and maintaining your user account
• Authentication: Verifying your identity through SMS OTP and profile picture verification
• Service Provision: Providing hotel listings, favorites management, and wallet services
• Communication: Sending important updates, notifications, and service-related messages
• Security: Detecting and preventing fraudulent activities and unauthorized access
• Improvement: Analyzing usage patterns to enhance our services

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Hotel Partners: Basic information may be shared with hotels when you interact with their listings
• Service Providers: Third-party services that help us operate our app (SMS providers, cloud storage)
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In case of merger, acquisition, or sale of assets
• Safety and Security: To protect the rights and safety of our users and the public

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure servers with limited access
• Regular security audits and updates
• Staff training on data protection practices
• Two-factor authentication for administrative access

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Update: Modify your profile information through the app
• Delete: Request deletion of your account and associated data
• Restrict: Limit how we process your information
• Portability: Request your data in a portable format
• Withdraw Consent: Opt-out of non-essential data processing

6. Camera and Photo Usage

Our app requires camera access for the following purposes:

• Profile Verification: Taking a profile picture to verify human identity
• Storage: Profile pictures are securely stored and used only for verification purposes
• Access Control: You can revoke camera permissions through your device settings

7. SMS and Phone Number Usage

• Phone numbers are used exclusively for account verification via SMS OTP
• We use reputable SMS service providers with strong privacy policies
• Phone numbers are not shared with third parties for marketing purposes
• You can update your phone number through the app settings

8. Wallet and Financial Information

• Wallet balances are managed exclusively by system administrators
• No payment processing or credit card information is collected
• Wallet transactions are logged for security and auditing purposes
• Financial data is encrypted and stored securely

9. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

13. Third-Party Services

Our app may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you access.